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Can I use TeleScript AV and/or TeleScript ProNEWS with Win Vista, Win 7, Win 8, or Win 10?

Solution

TeleScript software is compiled and linked with the most up-to-date Windows libraries. All current updates can be used with Windows Vista SP1 and up, both 32bit and 64bit versions. The table below summarizes this information. (Recommendations in bold type.)

Windows VersionTeleScript ProTeleScript AVTeleScript TECH
Windows XP Not supported Not supported Not supported
Vista SP1+ 32/64 SP1+ 32/64 SP1+32/64
Win 7 Pro 32/64 Pro 32/64 Pro 32/64
Win 8/8.1/10 Home/ Pro 32/64* Home/ Pro 32/64* Home/ Pro 32/64

See this Knowledgebase article for a list of potential issues for Windows 8.

TeleScript TECH

works well with Windows 8.1 on virtually all computers. The Direct3D scrolling engine works well with 32bit color modes. Also the touch enabled construction lends itself to Windows 8.1 architecture.

Some possible considerations are:

  • Windows 8/8.1/10 does not allow 16bit color depth. For smoothest scrolling, you'll need a more powerful display card. See notes here.
  • Be sure to install the latest version of TeleScript software from www.telescriptservice.com
  • Update Security Key drivers. Access the driver installation from Windows/Start/All Programs/Telescript/TeleScriptAV/Sentinel Protection Installer (7.6.4)
  • If you're using the USB-Serial adapter, download and install the best driver from this link: USB2SER Driver
  • Windows 8/8.1/10 will not allow installation of "Unsigned" drivers. The driver used by the USB-10 Button Controller is SIGNED. The .INF file which associates this driver with the hardware is also signed and you should not encounter any difficulty with installation.
 
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Category: Knowledgebase
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