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Installing TeleScript AV, ProNEWS or TECH Article rated 3.9/5.0
Instructions for installing TeleScript Software: AV, ProNEWS, or TECH NOTE: The graphics in this article may refer to older version numbers. "Gold" installers are named, for example, "TeleScriptAV-Gol...
TeleScript SB -- Installing and basic instructions Article not rated yet
TeleScript SB is straightforward to install and use.•    Download the installer from www.telescriptservice.com•    Run the installer•    Click on the TeleScript SB icon which is placed ...
I have a Security Key (dongle) -- do I need a Registration Code? Article rated 3.4/5.0
If no security key is plugged in, TeleScript software (TeleScript Pro, TeleScript AV, TeleScript TECH) will display a Computer ID, then will wait for you to enter a Registration Code, or to continue i...
TeleScript ProNEWS Detailed Configuration Instructions Article not rated yet
This PDF explains how to configure TeleScript ProNEWS. TeleScript ProNEWS Configuration Although this article specifies Windows 7, the instructions are generally applicable to Windows 10 as well...
What can I do to improve the smoothness of scrolling in Window 7? Article rated 3.7/5.0
Here are some suggestions that may improve your computer's scrolling smoothness. Click the suggestion to go to details. 1. Disable font smoothing. 2. Lower the color depth of the display....
My Serial Controller with the USB to SERIAL converter is jumpy Article rated 3.3/5.0
UPDATE: This issue is caused by the USB to Serial Comm Port Driver. As of March 2017, after ongoing communication with the engineers at Prolific, the issue may be remedied with Driver VER-3.8.12.0 and...
Windows overwrites my USB2SER Driver Article rated 5.0/5.0
NOTE: Prolific has fixed the USB to Serial chip driver with version 3.8.12. Please see this Knowledgebase article for more information: USB to SERIAL UPDATED DRIVER Stop Automatic Driver Updates Windo...
NVIDIA Profile Setup for Smooth Scrolling Article rated 3.0/5.0
If you have an nVidia display card, use the NVIDIA Control Panel, not the Windows display configuration applet, to configure and deploy single or multiple displays for prompting. This article will p...
I'm having trouble saving Printer Setup Files in Windows 7 (32/64) Article rated 3.0/5.0
NOTE: TeleScript Gold Versions All support files have been moved into folders that are guaranteed to have read/write access. All printer .XPS files will be read from and written to C:\Users\%userna...
How do I install my USB controller? Article rated 3.4/5.0
USB Hand Control drivers are included in the setup of TeleScript ProNEWS, TeleScript AV and TeleScript TECH. These drivers are "signed" and no additional steps are required for any support...
Installing the controller driver in Windows 8.1 Article rated 3.0/5.0
Drivers for the USB Hand Control are included in the setup of TeleScript Pro/AV and TECH. The drivers are "signed" and no further steps are require to install the support files. Simply plug ...
Do you have a recommendation for a computer to run TeleScript software? Article rated 3.7/5.0
Click here -- Optimized Computers from Telescript West   Computer models change so quickly that by the time we hear about a good selection for teleprompting, it has
How to set up a computer for TeleScript Software Article not rated yet
It's recommended that computers which will be used with TeleScript Software should be used exclusively for this purpose. The attached document will help to setup your computer. This document is "Dell"...
Can I use TeleScript AV and/or TeleScript ProNEWS with Win Vista, Win 7, Win 8, or Win 10? Article rated 2.9/5.0
TeleScript software is compiled and linked with the most up-to-date Windows libraries. All current updates can be used with Windows Vista SP1 and up, both 32bit and 64bit versions. The table below sum...
Using TeleScript Software with Windows 8/8.1/10 Article rated 3.2/5.0
All TeleScript Software is build with the most recent SDKs and libraries to be compatible with current Microsoft Windows systems. Windows 8.1, though vastly improved over the initial offering of Windo...
Do you have some tips for using TeleScript software with ENPS or other NCS systems? Article rated 3.1/5.0
Both TeleScript ProNEWS and TeleScript AV/NR may be used as a client for Newsroom Computer Systems (NCS.) TeleScript AV requires a special security key to function in this capacity, whereas all curre...
Where can I get the most recent Security Key drivers? Or the DirectX files required? Article rated 2.9/5.0
All required drivers and support files are included in the installer packages. However, if you are missing a file, we provide a convenient download link for these files at  www.telescriptservi...
My new computer doesn't have a serial port. Can I still use my 10 Button Controller? Article rated 3.0/5.0
Can I still use my 10 Button Controller? Yes. We can provide a Serial to USB conversion cable. This is available on our Accessories Page for purchase.
What are the most recent versions available of TeleScript ProNEWS, TeleScript AV and TeleScript TECH? Article rated 3.0/5.0
TeleScript ProNEWS: 6.2.1.062 TeleScript AV:  7.3.1.028  TeleScript TECH:  10.1.2.098 TeleScript MOS Gateway:  1.0.1.55 Legacy installers for XP compatible installers are available also. ...
My script had colors, inverse lines, etc. I saved it as an RTF file, but when I reloaded, all the colors and inverse were gone. What happened? Article rated 3.0/5.0
TeleScript Pro and TeleScript AV have the capability of applying selected default attributes to scripts as they are loaded. For example, you may opt to have a common font...
How do I find the version number of my TeleScript software? Article rated 3.0/5.0
TeleScript software versions are important when you have questions regarding your installation. Our versions change frequently because we constantly modify our software, not only for added features, b...
My TeleScript Pro (or AV) appears to hang the system while "Initializing Printers". Article rated 3.0/5.0
Though we know this may be hard to believe, Windows does appear to have a personality of sorts. If your system seems hung on the Splash Screen (startup) and says "Initializing Printers", the...
I'm trying to use the Timer in TeleScript Pro... I can't see it! Article rated 3.0/5.0
This issue has arisen with the most recent updates of Windows. We are investigating this issue and will fix it in TeleScript Pro as soon as possible. This issue is that sometimes the Timer is position...
I just installed TeleScript software on a new computer, and some keyboard shortcuts that I'm accustomed to using no longer work. Article rated 3.5/5.0
Shortcuts such as <F5> for Prompter, <F3> for Editor, or <Ctrl + Alt + Right> for Zoom are properly known as Keyboard Accelerators. They are communicated in the .EXE file that also c...
Can TeleScript programs display "foreign" characters? Article rated 3.0/5.0
All TeleScript software apps (TeleScript AV, TeleScript Pro, and TeleScript JR) are intrinsically Unicode. This means, among other things, that they can display scripts written in virtually any lang...
Hidden Hyperlinks when loading MS-Word DOC/DOCX, or from MS-Word generalted .RTF files. Article rated 3.5/5.0
This article applies to TeleScript AV and TeleScript ProNEWS When a script containing hidden text, such as a URL inserted by MS-Word, is read into TeleScript Software, either by directly loading the D...
I am having some trouble keeping two computer in sync when using the dual controller. Article rated 3.1/5.0
I am having some trouble keeping two computer in sync when using the dual controller. Do you have suggestions? When you have the two machines set identically, there will still be very small varia...
TeleScript software "Error accessing HKLM" Article rated 3.1/5.0
Applies to: TeleScript AV TeleScript Pro TeleScript JR When I try to start TeleScript software in Windows 7 I get this error message (example shown for TeleScript AV): (TelescriptAV::TAVAnalyzeIni...
How to create a LOG file for TeleScript Technical Support Article rated 3.0/5.0
How to create a LOG file for TeleScript Technical Support What are TeleScript Logfiles? Log files are useful for all TeleScript software users - they provide an audit trail of daily use showing prefer...
My serial controller is not working Article rated 3.2/5.0
This article applies to Telescript SERIAL controller -- that is, the connection is an RJ9 into a 9 pin dSub adapter. Which of these scenarios best describes your problem? (Click the link.) ...
What is the difference between TeleScript ProNEWS and TeleScript AV Article rated 3.0/5.0
It's difficult to create a comparison table for TeleScript ProNEWS and TeleScript AV. Though they are similar in some respects, they actually differ in design philosophy and each have strengths: RUNLI...
I'd like to Use TeleScript ProNEWS with the Windows Extended Desktop Article rated 2.9/5.0
This is a link to a video which we created that demonstrates how to set up TeleScript ProNEWS for an efficient extended desktop layout. TeleScript ProNEWS Extended Desktop Here's a link to a .PDF file...
Using TeleScript Pro HOST/CLIENT (Newsroom) Article rated 3.0/5.0
METHOD 1 -- One Host, One Prompter Client, Many writer workstations This section describes classic Newsroom setup for TeleScript ProNEWS. Remote Client - TeleScript ProNEWS Security Key required. Mai...
TeleScript ProNEWS Keyboard Accelerators Article rated 3.2/5.0
The attached file is a PDF summary of TeleScript Pro keyboard accelerators (shortcuts or hot keys).
How should I set up computers for scrolling in sync? Article rated 2.8/5.0
Sync between computers is dependent upon the computer display card. The more closely the display is matched, the more closely they will scroll together. Here are some things you can do to help establi...
Can I load .DOC and .DOCX files? Article rated 3.2/5.0
You can load native MS-Word file formats, .DOC and .DOCX, although if you do not have Word installed on the prompting machine, you may have to install the Microsoft File Format Converters from this li...
Wiring diagram for RJ11-DB9 adapter Article rated 3.2/5.0
Here's a wiring diagram for the RJ11-DB9 Adapter. Color coding is based on adapters supplied by TeleScript West, Inc.
I exported my runlist to a flash drive. I can open the runlist, but there are no scripts! Article rated 3.0/5.0
TeleScript Pro or TeleScript AV I exported my Rnlist to a flash drive. I can open the Runlist, but there are no scripts! Exporting is creating a copy of a Runlist and Scripts from the originating ...
"Missing D3DX9_43.DLL" Error Message Article rated 3.6/5.0
Error Message: Missing D3DX9_43.dll All TeleScript Software applications link with and use system software which is part of the Microsoft Windows platform. One of the system components, Direct3D, is ...
Spell Check is not working Article rated 3.0/5.0
The Issue As Microsoft Windows has been changed through version and updates, it has become more difficult for install programs to establish folder locations for required files - in this case, the l...
What is a Timed License Registration Code for TeleScript ProNEWS Article rated 3.0/5.0
A "Timed License Registration Code" (TLRC) is a Challenge/Response system which will allow a prospective customer to install TeleScript ProNEWS, and to examine all features, including scrolling, netwo...
Doing a Q&A session with TeleScript AV Article rated 3.0/5.0
Here's how to do it: 1. Set your machine up for Extended Desktop. This is a standard part of the operating system and this Microsoft help article will tell you how to do it: http://windows.micr...
How to create a desktop shortcut to use Command Line Switches Article not rated yet
Using Command Line Switches All TeleScript Software allows the use of Command Line Switches to control certain features. TeleScript AV Command Line Switches -E, Force the use of the legacy riched...
 

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