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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Installing TeleScript AV or Pro Article rated 5.0/5.0
Instructions for installing TeleScript AV or Pro Step 1 - If you have an existing installation of TeleScript software (AV or Pro), uninstall using the Windows Control Panel. Step 2 - Remove securit...
I have a Security Key -- do I need a Registration Code? Article not rated yet
If no security key is plugged in, TeleScript software (TeleScript Pro, TeleScript AV, TeleScript TECH) will display a Computer ID, then will wait for you to enter a Registration Code, or to continue i...
What can I do to improve the smoothness of scrolling? Article rated 5.0/5.0
Here are some suggestions that may improve your computer's scrolling smoothness. Click the suggestion to go to details. 1. Disable font smoothing. 2. Lower the color depth of the display....
NVIDIA Profile Setup for Smooth Scrolling Article not rated yet
If you have an nVidia display card, use the NVIDIA Control Panel, not the Windows display configuration applet, to configure and deploy single or multiple displays for prompting. This article will p...
How do I install my USB controller? Article rated 3.0/5.0
With your controller unplugged, try this first: 1. Go to Telescript Service, scroll to the bottom of the page and download TSUSB.ZIP. Save it on your desktop where it's easy to find. (This file is ...
Do you have a recommendation for a computer to run TeleScript software? Article rated 5.0/5.0
Click here -- Optimized Computers from Telescript West   Computer models change so quickly that by the time we hear about a good selection for teleprompting, it has been replaced by another mod...
Do you have some tips for using TeleScript software with ENPS or other NCS systems? Article not rated yet
Both TeleScript Pro/News and TeleScript AV/NR may be used as a client for Newsroom Computer Systems (NCS.) Both require a special security key to function in this capacity. Call Telescript (201-767-...
Can I use TeleScript AV and/or TeleScript Pro with Windows Vista or Windows 7 Article rated 3.0/5.0
TeleScript software is compiled and linked with the most up-to-date Windows libraries. All current updates can be used with Windows XP/SP2 and up. Some possible considerations are: B...
Where can I get the most recent Security Key drivers? Or the DirectX files required? Article rated 1.0/5.0
We provide a convenient download link for these files at www.telescriptservice.com.
My new computer doesn't have a serial port. Can I still use my 10 Button Controller? Article not rated yet
Can I still use my 10 Button Controller? Yes. We can provide a Serial to USB conversion cable. This is available on our Accessories Page for purchase.
What are the most recent versions available of TeleScript Pro, TeleScript AV and TeleScript JR? Article not rated yet
TeleScript PRO/NR: 6.1.2.133 TeleScript AV:  7.2.1.121 Rev 11Nov2010  TeleScript JR:  10.1.2.48  TeleScript MOS Gat...
My script had colors, inverse lines, etc. I saved it as an RTF file, but when I reloaded, all the colors and inverse were gone. What happened? Article not rated yet
TeleScript Pro and TeleScript AV have the capability of applying selected default attributes to scripts as they are loaded. For example, you may opt to have a common font...
How do I find the version number of my TeleScript software? Article not rated yet
TeleScript software versions are important when you have questions regarding your installation. Our versions change frequently because we constantly modify our software, not only for added features, b...
My TeleScript Pro (or AV) appears to hang the system while "Initializing Printers". Article not rated yet
Though we know this may be hard to believe, Windows does appear to have a personality of sorts. If your system seems hung on the Splash Screen (startup) and says "Initializing Printers", the...
I'm trying to use the Timer in TeleScript Pro... I can't see it! Article not rated yet
This issue has arisen with the most recent updates of Windows. We are investigating this issue and will fix it in TeleScript Pro as soon as possible. This issue is that sometimes the Timer is position...
I just installed TeleScript software on a new computer, and some keyboard shortcuts that I'm accustomed to using no longer work. Article rated 5.0/5.0
Shortcuts such as <F5> for Prompter, <F3> for Editor, or <Ctrl + Alt + Right> for Zoom are properly known as Keyboard Accelerators. They are communicated in the .EXE file that also c...
Can TeleScript programs display "foreign" characters? Article rated 3.0/5.0
All TeleScript software apps (TeleScript AV, TeleScript Pro, and TeleScript JR) are intrinsically Unicode. This means, among other things, that they can display scripts written in virtually any lang...
Colors from loaded DOC file won't inverse. Article rated 5.0/5.0
This article applies to TeleScript AV and TeleScript Pro Here's the situation: you have a DOC file supplied by your client. The script is primarily black text on white, but some screen directions a...
I am having some trouble keeping two computer in sync when using the dual controller. Article not rated yet
I am having some trouble keeping two computer in sync when using the dual controller. Do you have suggestions? When you have the two machines set identically, there will still be very small varia...
TeleScript software "Error accessing HKLM" Article rated 3.7/5.0
Applies to: TeleScript AV TeleScript Pro TeleScript JR When I try to start TeleScript software in Windows 7 I get this error message (example shown for TeleScript AV): (TelescriptAV::TAVAnalyzeIni...
How to create a LOG file for TeleScript Technical Support Article not rated yet
How to create a LOG file for TeleScript Technical Support What are Telescript Logfiles? Log files are useful for all TeleScript software users - they provide an audit trail of daily use showing pr...
My serial controller is not working Article rated 5.0/5.0
This article applies to Telescript SERIAL controller -- that is, the connection is an RJ9 into a 9 pin dSub adapter. Which of these scenarios best describes your problem? (Click the link.) ...
What is the difference between TeleScript PRO and TeleScript AV Article not rated yet
It's difficult to create a comparison table for TeleScript Pro and TeleScript AV. Though they are similar in some respects, they actually differ in design philosophy and each have strengths: RUNLIS...
I'd like to Use TeleScript Pro with the Windows Extended Desktop Article not rated yet
This is a link to a video which we created that demonstrates how to set up TeleScript Pro for an efficient extended desktop layout. TeleScript Pro Extended Desktop Here's a link to a .PDF file t...
Using TeleScript Pro HOST/CLIENT (Newsroom) Article not rated yet
METHOD 1 -- One Host, One Prompter Client, Many writers This is the classic Newsroom setup and the way I intended TeleScript Pro HOST/CLIENT to be used. Set up a shared folder which can be se...
 


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