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Installing the controller driver in Windows 8.1


Drivers for the USB Hand Control are included in the setup of TeleScript Pro/AV and TECH. The drivers are "signed" and no further steps are require to install the support files. Simply plug the controller into an available USB port and wait while Windows associates the driver with the hardware.

The following steps would be required ONLY if you have an setup file which was built prior to 2013. (In this case, it is HIGHLY recommended that you update to a current version of TeleScript Software!

Steps for installing unsigned drivers on Windows 8/8.1 or Windows 10

Win 8/8.1/10, by default, will not allow installation of the USB 10 Button Controller. The steps to install a unsigned driver on windows 8 are as follows:

Activate Advanced Startup Mode

  1. From the Windows 8 Desktop, move the mouse to the upper right corner to display the "Charms" bar.
  2. Select "Settings", then Click "Change PC Settings" on this menu.
  3. Under "PC Settings", select "General", then scroll down to find "Advanced Startup"... Click "Restart Now"

NOTE: If you can find "Restart" on the Windows 8 menus, then you can just press while clicking "Restart" to enter the "Advanced Startup Mode")

Wait while the system restarts.

Eventually, you'll be prompted with a menu with these options.

  1. Continue
  2. Troubleshoot
  3. Turn off

Select "Troubleshoot" ("...use advanced tools")

Then the following menu appears:

  • Refresh your PC
  • Reset your PC
  • Advanced Options

Choose "Advanced Options"

Windows displays this menu:

  • System Restore
  • System Image Recovery
  • Automatic Repair
  • Command Prompt
  • Startup settings

Choose Startup Settings... click Restart on the next screen.

Now the computer will restart and the boot menu appears. 

Choose Option 7: “Disable Driver signature Enforcement”

Once Windows restarts, continue with driver installation. If the driver doesn't "automatically" associate, try this steps in this Knowledgebase article.

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Article ID: 31
Category: Knowledgebase
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