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Telescript West, Inc.

7301 Burnet Rd., #102-525

Austin, TX  78757

office (512) 302-0766

info@telescriptwest.com

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TelescriptService.com
Telescript Prompting Systems Technical Support

 
Telescript Help Desk Icon

To contact Telescript Technical Support, please visit  Telescript Help Desk and submit a "ticket" (service request.)

You can also find the answers to common questions in the Knowledgebase (FAQ).

Telescript Teleprompting Equipment Logo
Download the latest installers for TeleScript software:
TeleScript software title and version EXE File ZIP File
TeleScriptTECH Ver10.1.2.059 Rev May 16 2012 EXE Installer ZIP Installer
TeleScript AV V7.2.1.136 Rev Aug 26 2012* EXE Installer ZIP Installer
TeleScript Pro Ver 6.1.2.161 Rev Aug 26 2012* EXE Installer ZIP Installer
*Installer includes MOS-Gateway 1.0.1.049, Revised Apr 29 2012

NOTES: These versions of TeleScript AV, TeleScript Pro and TeleScript TECH require new Safenet SentinelPro drivers, Ver 7.6.5.  The driver-installer is placed on your local drive when you select "Complete" in the TeleScript-AV, Pro or TECH setup dialog. A shortcut is placed at...

  "Windows-Start/All Programs/Telescript/TeleScript AV (Pro, or TECH)/Sentinel Protection Installer 7.6.x"

...for easy access and installation. If for any reason you are missing "Sentinel Protection Installer", you can download it from the link below.

We also suggest that you "uninstall" any existing installation of TeleScript AV, Pro, or TECH before reinstalling the current version. Click here for complete installation instructions.

TeleScriptSB Demo

Download the selected installer to your local computer. If you download the .ZIP version, just extract "TeleScriptSB-Setup.exek" to a convenien location on your machine. Then, double click to run the installer.

Once TeleScript SB is installed, double click the startup icon. The application will run in the notification area of your system tray. To blank  blank the screen, just press and press again to restore the screen. You can set the properties by right clicking the TeleScript SB icon in the  system tray.

TSUSB64.INF
TSUSB64.INF should install the proper USB controller driver on all Windows systems, including Windows 7/64bit OS.

This is a ZIP file. Download (Save) to  your desktop and unzip the file, TSUSB64.INF to your "%windows%/INF" folder. On most computers, this is  "C:\windows\INF". Plug your controller into your computer's USB port. Windows should automatically find  and install the proper driver for the controller. In the event that windows does not install the driver  follow the instructions at Telescript.com.

USB to Serial Converter Click here for USB-Serial driver download.
TSW Diagnostic Application
Use this program to gathter, display, and upload system configuration and log data. Click here for instructions on downloading and using this program.


safenet
If you experience trouble with your Telescript security key,  click this link to download the latest drivers (v7.6.5). Choose to Save this file to the desktop, then run the downloaded .exe and follow the setup procedure.

NOTE1: Recent versions of TeleScript software require the updated Sentinel Protection drivers and will not run otherwise. SentinelProtectionInstaller7.6.x.exe is placed on your computer when you run any recent TeleScript software installer. Look in

  "Windows Start/TeleScript/TeleScript Product/Sentinel Protection Installer".


Sentinel Medic: This program, The Sentinel Superpro Medic  can help determine if keys are present, and if the proper drivers are installed. Download from this link. Save to your desktop and double click the icon to install. After installing, insert your Security Key before running the program.

Field Exchange Utility:" This program, Sentinel Field Exchange Utility - Version 7.1, should be installed when advised by Telescript Service technicians. The Field Exchange Utility allows you to generate a code based upon your security key. Telescript technical support can use the code generated by the utility to reprogram your security key for new applications or new features for existing applications. INSTALL THE FIELD EXCHANGE UTILITY ONLY IF INSTRUCTED BY TELESCRIPT TECHNICAL SUPPORT.

Microsoft DirectX
Download and install the latest DirectX package to ensure the smoothest scrolling and display performance.  Click here to begin the download. Save this file to the desktop, then run it. Follow the setup instructions to install the software.


Microsoft Visual C++ Runlist redistributable.
Download and install the latest Microsoft Visual C Runtime Redistributable package. Click here to begin the download. Save this file to the desktop, then run it. Follow the setup instructions to install the software.


Windows Update
The Windows Update service from Microsoft updates your computer with their latest fixes:  and newest components. Click here to visit the Windows Update web site.



Telescript, Inc.
445 Livingston St.
Norwood, NJ  07648
Tel: (201) 201-767-6733
Fax: (201) 784-0323
E-mail: info@telescript.com